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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Fondital products

The group «New Technologies» offers products from the plant Fondital: die-cast aluminum and bimetallic sectional, extruded, designer, electric radiators, bathroom batteries (heated towel rails), gas convection ovens, wall-mounted condensing single-circuit boilers, high-power boilers and central heating systems, wall-mounted traditional gas boilers with open and closed combustion chambers, outdoor traditional gas single-circuit boilers, boilers, water heaters, solar energy systems, heat pumps, hybrid heating systems
  • Radiators Fondital
    Radiators
    ALETERNUM, CALIDOR, etc.
  • Boilers Fondital
    Boilers
    FORMENTERA, ANTEA, etc.
  • Water heaters Fondital
    Water heaters
    WHPS, LIPARI PRO TFS, etc.
  • Solar-powered systems Fondital
    Solar-powered systems
    HWF, SULPACK, PEGASUS, etc.
  • Heat pumps Fondital
    Heat pumps
    PROCIDA, WHPF PU E, etc.
  • Hybrid heating systems Fondital
    Hybrid heating systems
    PROCIDA HYBRID KC and others.

NEW TECHNOLOGIES GROUP

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